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FAQS

What is your refund policy for books?


Digital downloads are non-refundable as the file is transmitted immediately. If you do not receive your digital file after completing the purchase, check your junk mail or spam folder. Otherwise send a direct email to info@wreckhousepress.com with your order number and the file will be sent to you directly. Please allow up to 24 hours for a response before sending a follow up inquiry. Printed materials are returnable up to one year from invoice date, but not before 120 days. All returned books must be in resellable condition. Books returned in a non-resellable condition will not be credited. Request for return is not required. To ensure proper credit, returns must provide the original invoice number and date for all returned merchandise. Address for returns: Wreckhouse Press 10 Lillington Avenue, PO Box 773 Channel-Port aux Basques Newfoundland, Canada A0M 1C0 Purchases from a Third Party website (for example: Amazon, BookBub, Kobo, Printful) are subject to their terms and conditions for refunds.




Are you currently accepting submissions?


Freelance writers for Wreckhouse Weekly or the Appalachian are always welcome. Please send a short email outlining what you would like to write about. As for book manuscripts, YES We have released 2 children's books and are focusing on smaller works by new authors from the West and Southwest coast of Newfoundland. We prefer fiction, but we are not going to limit ourselves. Talent speaks. We are not currently interested in autobiographies, romance or dystopian fiction. Please fill out the information on the SUBMISSIONS page and we will get back to you!




What other books are you working on and when will they be released?


We have just released Vanessa Farrell's latest book, Seamus the Brave Puppy. We prefer to focus on quality over quantity, and new arrivals are available on our shop page as they launch. Currently we are still assessing new authors, so keep checking back!




What is the best way to reach you for media inquiries?


The fastest route is probably Twitter, where our staff writer usually lurks while writing. Otherwise try Facebook or email.




I have a question not listed here.


Happy to help! There's a handy contact form below, but if it's urgent try the office number at 709-695-2389 or any of the social media links in the header bar.




Why do I have to sign up to post a comment?


Because Spam Bots exist and they ruin the world for everyone. On a previous website, we were constantly having to delete ads for penile enlargement. We're not going through that again. It's distressing. If you're human you can post at will and you can always opt out of the e-mail list if you don't want it. We're not here to spam you or stop you from having your say, whether positive or negative. We're just trying to prevent everyone from having to read through 300 ads for Viagra in the comments section.




Why do I have to pay to see your news articles?


Because running a website isn't free. Because just gathering news in the first place isn't free (think gas or phone bills). Because staff have to be paid. Because we aren't millionaire philanthropists, as much as we'd like to be.




What are your newspaper print edition rates?


Home delivery for the Wreckhouse Weekly is $1.90, which includes HST. The price on news stands for each edition is $1.95 plus HST. Mailed copies are $1.95 plus $2.25 postage = $4.15 per week. Home dleivery for the Appalachian is $2.50, which includes HST. The price on news stands for each edition is $2.50 plus HST. Mailed copies are $2.50 plus $2.25 postage = $4.75 per week. Subscriptions may be prepaid for 3, 6 or 12 months via e-transfer, cheque or cash to your carrier. If you choose to pay your carrier directly, please adhere to COVID-19 protocols for masks, hand sanitizing and social distancing. Call us at 695-2389 to arrange your subscription.




Are your books available in any bookstores?


Yes! Butterfly Book Boutique on Main Street in Port-aux-Basques carries our books. Some are also available at Island Treasures in Port aux Basques and Corner Brook. Support your local bookstore!